Refund policy
At everestdeals.ae , we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
- You have 7 days to return an item from the date you received it.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
- Certain items are exempt from returns, including perishable goods, intimate items, or items marked as non-returnable.
Refunds
- Once we receive your return, we will inspect the item and notify you of the status of your refund.
- If your return is approved, we will process a refund to your original method of payment within 7–10 business days.
- Please note that shipping costs are non-refundable, and you will be responsible for return shipping unless the item is defective or we made an error in fulfilling your order.
Exchanges
- If you need to exchange an item for a different size or color, please contact us at support@everestdeals.ae. We will guide you through the exchange process.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at support@everestdeals.ae with your order number and a photo of the damage.
- We will offer a replacement or refund for any damaged or defective items.
How to Return an Item
- Email us at support@everestdeals.ae with your order number and reason for the return.
- We will send you instructions on how to return the item.
- Once we receive your returned item, we will process your refund or exchange as quickly as possible.
Contact Us
For any questions or concerns about our refund policy, please contact us at:
- Email: support@everestdeals.ae
